Returns & Exchanges
We want you to love your skin, but if you are not completely satisfied with your purchase, you can return your items within 30 days of delivery. Our goal is to ensure your skincare routine is a success, so we offer a straightforward refund process for all first-time orders.
Return Process
- 1.Initiate Your Return
Log in to your account dashboard or visit our returns portal with your order number and email address to start the process.
- 2.Pack Your Products
Carefully place the items back in their original packaging or a secure shipping box to ensure they arrive safely at our facility.
- 3.Print and Attach Label
Download and print your prepaid shipping label from the portal, then securely attach it to the outside of your return package.
- 4.Receive Your Refund
Once our team receives and inspects your return, we will issue a refund to your original payment method within 5-7 business days.
